What forms of payment are accepted?
All major credit cards (Visa, Mastercard, American Express) and cash.
Do you accept US currency for transportation payment?
Yes, US currency is accepted at par in lieu of Canadian currency.
Is a deposit required to reserve a vehicle?
Credit card information is required on file before a reservation is scheduled.
When is payment due for services?
With the exception of corporate accounts, payment is due 12 hours prior to the scheduled pick-up.
What is your cancellation policy?
What is the standard gratuity?
The industry standard gratuity that is much appreciated by your driver is 20%.
Does Mr Limo include a standard gratuity when invoicing my company that arranges my transportation needs?
Invoices for company transportation services for employees do not include a gratuity.
Is there a fee for waiting periods?
Yes, unscheduled waiting time is charged at $25.00 per hour.
What is the minimum time to make a reservation?
Phone or email reservations should be requested twelve (12) hours prior to transportation pick up.